Refund policy

Refund & Exchange Policy

At Kamli Collective, all orders are final sale. We do not offer refunds; however, eligible ready-to-wear items may be exchanged or returned for store credit, subject to the conditions below.

Exchanges & Store Credit

* Exchange requests must be made within 14 days of receiving your order.
* Items must be returned unworn and unused. 
* All items must be in their original condition to qualify for an exchange or store credit.

Custom & Bespoke Orders

Due to the personalised nature of our bespoke, made-to-order, and customised pieces, these orders are final sale and are not eligible for refunds or exchanges.

That said, we take great pride in our craftsmanship and want you to feel confident in your purchase from Kamli. If there are any issues with fittings that do arise, please do not hesitate to contact us via email or WhatsApp. 

At Kamli, we will always try our best to accommodate your requests and work towards a favorable resolution for our customers 😊

How to Get in Touch

For exchange requests or any queries, please email us at mehreenmahnaz@gmail.com or Whatsapp us on +92 305 6787984 within 14 days of receiving your order. Our team will be happy to assist you! 

Thank you for choosing Kamli Collective and for being part of our journey.